Payment Policy
Effective Date: [Insert Date]
Birthday Kart is committed to providing a seamless and secure payment experience for our customers. This Payment Policy outlines the terms and conditions related to payments made on our website (www.birthdaykart.in).
1. Accepted Payment Methods
We accept the following payment options:
- Credit Cards: Visa, MasterCard, American Express.
- Debit Cards: Issued by all major banks in India.
- UPI Payments: Google Pay, PhonePe, Paytm, and other UPI-enabled apps.
- Net Banking: Available with all leading banks.
- Wallets: Paytm, Amazon Pay, and other supported wallets.
- Bank Transfers: For bulk orders, we accept direct bank transfers (details provided upon request).
2. Payment Terms
2.1 Payment Confirmation:
- Orders will be processed only after successful payment confirmation.
2.2 Full Payment: - Full payment must be made at the time of placing the order unless agreed otherwise for bulk or custom orders.
3. Secure Payment Processing
3.1 Encryption:
All transactions are encrypted using SSL (Secure Socket Layer) technology to protect your payment details.
3.2 Third-Party Payment Gateways:
We partner with trusted payment gateways [e.g., Razorpay, PayU] for secure processing. Birthday Kart does not store sensitive payment information such as card details.
4. Payment Issues
If you experience any issues during payment, please contact our support team at payments@birthdaykart.com or call us at +91 [Insert Phone Number].
5. Order Cancellation and Refunds
5.1 Payment for Canceled Orders:
- If you cancel your order within the allowed timeframe (refer to our Return and Refund Policy), the payment will be refunded to the original payment method.
5.2 Refund Processing Time: - Refunds are processed within 7–10 business days after the cancellation or return request is approved.
6. Taxes and Charges
All prices listed on our website are inclusive of applicable GST. Additional charges, such as shipping fees, will be displayed during checkout.
7. Payment for Bulk Orders
7.1 Advance Payment:
- Bulk orders require a minimum advance payment of [Insert Percentage]% to confirm the order.
7.2 Remaining Balance: - The remaining balance must be paid before dispatch unless agreed otherwise in a written agreement.
8. Fraud Prevention
8.1 Verification:
- We may verify certain orders to ensure the security of our customers. Orders flagged for verification may require additional documentation.
8.2 Suspicious Transactions: - Birthday Kart reserves the right to cancel any order deemed suspicious or fraudulent.
9. International Payments
Currently, we only accept payments in INR (Indian Rupees) and do not support international payments.
10. Contact Us
For payment-related queries, please contact us:
- Email: payments@birthdaykart.com
- Phone: +91 [Insert Phone Number]
- Address: [Insert Business Address]
By making a payment on Birthday Kart, you agree to this Payment Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this page periodically for changes.
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