Shipping Policy
At Birthday Kart, we aim to provide a smooth and reliable shipping experience for all our customers. This Shipping Policy outlines the terms and conditions for delivering orders placed on our website (www.birthdaykart.com).
1. Delivery Locations
1.1 Service Areas: We ship to all major cities and towns across India.
1.2 Exclusions: Certain remote areas may have limited or no delivery service. In such cases, we will inform you during order processing.
2. Shipping Charges
2.1 Standard Shipping Rates: Shipping charges vary based on the order weight, size, and delivery location. The exact amount will be calculated at checkout.
2.2 Free Shipping: We may offer free shipping for bulk orders or promotional campaigns. Any such offer will be mentioned on the product page or during checkout.
2.3 Additional Charges: In cases where delivery is requested to a remote area, extra charges may apply, which will be communicated to the customer.
3. Delivery Timelines
3.1 Order Processing Time:
- Orders are processed within 1–3 business days after payment confirmation.
3.2 Shipping Duration: - Delivery timelines depend on the destination. Standard shipping usually takes 5–7 business days, while expedited shipping (if available) takes 2–4 business days.
3.3 Delays: While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances such as natural disasters, strikes, or courier service disruptions.
4. Order Tracking
4.1 Once your order is shipped, a tracking number and courier details will be provided via email or SMS.
4.2 You can track your order status on the courier’s website using the provided tracking details.
5. Shipping Partners
We collaborate with reliable courier services to ensure timely delivery. Our partners include [Insert Courier Names, e.g., Blue Dart, DTDC, Delhivery, etc.].
6. Packaging
6.1 All products are securely packaged to prevent damage during transit.
6.2 In case of visible damage to the package upon delivery, do not accept the shipment and notify us immediately.
7. Undeliverable Packages
7.1 If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the shipment, we will contact you to resolve the issue.
7.2 Additional shipping charges may apply for reshipping the order.
8. International Shipping
Currently, Birthday Kart does not offer international shipping. We only serve customers within India.
9. Lost or Damaged Shipments
9.1 Lost Shipments: If your package is lost in transit, we will file a claim with the courier and either resend the order or issue a full refund.
9.2 Damaged Shipments: If your order arrives damaged, please notify us within 48 hours of delivery with photos of the damaged items. We will arrange for a replacement or refund, as applicable.
10. Contact Us
For any questions or issues related to shipping, please reach out to us:
- Email: shipping@birthdaykart.com
- Phone: +91 [Insert Phone Number]
- Address: [Insert Business Address]
By placing an order with Birthday Kart, you agree to this Shipping Policy. We reserve the right to update or change this policy without prior notice. Please review this page periodically for updates.